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Personal data protection policy
Privacy Statement

aSmartWorld is committed to ensuring the highest level of protection for your personal data in compliance with the Belgian law of December 8, 1992 and applicable European regulations. 

Who processes your data ?

The personal data collected is recorded and processed by aSmartWorld SPRL, rue de Rixensart, 24, 1332 Rixensart (hereinafter referred to as aSmartWorld).  

Which data are collected ? 

The data that you share with aSmartWorld in the context of a donation or sale of a device or if you submit a claim. We collect and process data when you browse our website (see Cookie Policy). 

The mandatory or optional nature of the data is indicated to you at the time of collection by an asterisk (*). Some data are collected automatically due to your actions on the website. 

Examples of data collected: 

name, first name, postal address, e-mail address, telephone number, order records, record of files related to our after-sales service, ...

For which purpose are your data processed ?

aSmartWorld collects and processes your data for specific and legal purposes. The processing of your data is mainly carried out as part of a donation agreement between you and aSmartWorld. Some processing is then carried out to address legitimate interests, based on your consent or for legal obligations (such as, for example, our tax or accounting obligations). 

  • Your data are processed, with your consent, for the following purposes: 
  • To send you information as part of the donation process of your device through informational messages;
  • To collect your opinion on our services;
  • To offer you products and services that may be of interest to you;
  • To send you information about aSmartWorld;
  • To conduct studies. We may use your data in an anonymized form to generate statistics and reports regarding the use of our services and the sale of our products. 

You can naturally refuse the sending of business-related e-mails at any time. By clicking on the unsubscribe link at the bottom of our e-mails or by sending us your request by e-mail to the e-mail address, or to the postal address: Rue de Rixensart 24. 1332 Rixensart. Belgium.

How long is my data stored ?

We keep your data for as long as it takes to process your trade-in request.

If you have consented, we will retain your data in order to offer you commercial content from aSmartWorld and content related to its activity. The data will be deleted either when the commercial interest can no longer be justified by aSmartWorld, or when you inform us you no longer wish your data to be used for commercial purposes anymore.

Is my data shared with third parties ?

aSmartWorld may share your personal data with third parties for the purpose of outsourcing services:

  • Partners who provide services on our behalf and at our explicit request. For example, the delivery service to deliver or ship your device.

We ensure that these third parties manage your personal data in a secure way.

What are my rights, regarding my personal data ?

As a consumer, you have the right to access your personal data at any time. You have the right to modify or delete inaccurate or obsolete data, as well as right to object to the processing of your personal data. You can also exercise your right to have your data forgotten or transferred. To do so, send us your request at the mail address, or the postal address Rue de Rixensart 24, 1332 Rixensart, Belgium.

You can, at any time, oppose the sending of emails of a commercial nature, by clicking on the unsubscribe link at the bottom of our emails, or by sending us your request via email at the address, or the postal address Rue de Rixensart 24, 1332 Rixensart, Belgium.

In case of a complaint regarding the exercise of your rights, please contact us via the email address above.

And what about security ? What does aSmartWorld do ?

aSmartWorld commits to take technical and organizational measures to protect the information and the personal data collected. The aim is to protect your data against unintentional or unauthorized modification, loss or destruction. The measures include, among other things, the use of a firewall and limiting access to personal data to aSmartWorld employees, to the extent necessary for the performance of their duties.

Who can I contact if I have questions or comments ?

If you would like to receive a free copy of this privacy statement or if you have any questions regarding the processing of your personal data, you can contact aSmartWorld via email at the address, or the postal address Rue de Rixensart 24, 1332 Rixensart, Belgique.

Can this Privacy Statement be modified ?

This Privacy Statement was written on September 20, 2020 and may be modified at any time. You will not be informed of any changes beforehand, but you will always find the latest date of publication on this page.